File a Complaint

Personal Info

Case Details

Evidence

Your Information

Provide your personal details so we can contact you about your complaint.

Full name *

Full name is required

Nationality *

Nationality is required

Date of birth

Email *

Valid email is required

Phone *

Phone number is required

Country of residence *

Country of residence is required

Address

Tell us which firm you are complaining about and what happened.

Firm you are complaining about *

If the firm is not on our register, it may be unauthorised — proceed with caution.

Please select a firm

Firm name (not listed) *

Firm name is required

Currency

Amount deposited

The total amount you deposited with this firm.

Last known balance

The balance shown in your account before the issue.

Last contact date

What is the problem? *

Please describe the problem

Upload supporting documents to strengthen your complaint.

ID Document Required

Choose your ID type and upload a clear photo or scan:

Passport

National ID Card

Driver's License

Important: The name on your ID must match the name you entered in Step 1.

Upload ID document

JPG, PNG, or PDF

Transfer / payment proof Optional

Upload transfer proof

JPG, PNG, or PDF — Optional

Platform screenshot Optional

Upload platform screenshot

JPG, PNG, or PDF — Optional