Financial Monitoring Commission — A statutory body
Financial Monitoring Commission — A statutory body
Reach the right office for licensing, complaints, media, or general enquiries.
Financial Monitoring Commission25 Canary Wharf, London E14 5ABUnited KingdomSwitchboard: +44 (0)20 7946 0100
Complaints, advisories, and investor support.Email: protect@fmc.org.ukHelpline: +44 (0)20 7946 0123
Firm applications and licence verification.Email: authorisation@fmc.org.uk
Misconduct reports and whistleblower tips.Email: enforcement@fmc.org.uk
Media enquiries and statements.Email: press@fmc.org.ukPress office: +44 (0)20 7946 0150
Reaching the right team first means a faster response. Please do not send investment money, account passwords, or full card numbers by email.
| I want to… | Contact | Channel |
|---|---|---|
| File or follow up a complaint | Office of Investor Protection | Complaint form / +44 (0)20 7946 0123 |
| Check if a firm is licensed | Public register | Search the register |
| Apply for or verify a licence | Authorisation & Registration | authorisation@fmc.org.uk |
| Report misconduct / whistleblow | Division of Enforcement | enforcement@fmc.org.uk |
| Make a media enquiry | Office of Public Affairs | press@fmc.org.uk / +44 (0)20 7946 0150 |
| Respond to a consultation | Policy team | consultations@fmc.org.uk |
| Make a data-protection request | Data Protection Officer | dpo@fmc.org.uk |
Helpline & switchboard: Monday to Friday, 09:00–18:00 (London time), excluding public holidays. The complaints portal and register are available online 24/7.
Financial Monitoring Commission
25 Canary Wharf
London E14 5AB
United Kingdom
We are committed to being accessible to everyone. If you need information in an alternative format — large print, easy-read, or another language — or require a British Sign Language interpreter or other reasonable adjustment, please tell us and we will arrange it. This website supports seven languages, which you can switch using the globe menu in the header.
We aim to acknowledge emails within five working days and media enquiries within two hours during office hours. Complaints submitted through the portal receive a tracking number immediately.
Our offices are not a public walk-in service. Please use the helpline, email, or online portal — meetings are by appointment only.
Do not send any money. Verify the firm on the register, then report the approach via the complaint form and to enforcement@fmc.org.uk. register, then report the approach via the complaint form and to enforcement@fmc.org.uk.
